livestep - AI solutions for automated customer communication

Pricing & plans

Start with the plan that fits your company today and scale as you grow.

Starter

£79 / month

For individuals getting started.

Capacity

  • 1 organisation
  • 1 user

Per organisation

  • 5 keywords
  • 5 products
  • 3 segments, 5 personas
  • 3 competitors
  • 5 AI prompts

Analysis

  • 3 web monitors
  • Web monitoring weekly
  • 2 integrations
  • 500 credits per month

Add-on

  • AI chatbot £59 / month per bot

Growth

£179 / month

For growing teams that need deeper insight.

Capacity

  • Up to 3 organisations
  • Up to 5 users

Per organisation

  • 15 keywords
  • 10 products
  • 8 segments, 15 personas
  • 10 competitors
  • 20 AI prompts

Analysis

  • 10 web monitors
  • Web monitoring daily
  • 5 integrations
  • 2,000 credits per month

Add-on

  • AI chatbot £59 / month per bot

Business

£349 / month

For teams and agencies managing multiple clients.

Capacity

  • Up to 10 organisations
  • Up to 15 users

Per organisation

  • 40 keywords
  • 25 products
  • 20 segments, 30 personas
  • 25 competitors
  • 50 AI prompts

Analysis

  • 25 web monitors
  • Web monitoring daily
  • 15 integrations
  • 5,000 credits per month

Add-on

  • AI chatbot £59 / month per bot
All prices exclude VAT. No minimum contract term.

Compare all plans

Start with the plan that fits your company today – and scale when you grow.
Starter
£79 / month excl. VAT
Choose Starter
Growth
Recommended
£179 / month excl. VAT
Choose Growth
Business
£349 / month excl. VAT
Choose Business
Capacity
Users1515
Organisations1up to 3up to 10
Keywords per organisation51540
Products per organisation51025
Segments / personas3 / 58 / 1520 / 30
Competitors31025
Credits per month5002,0005,000
Analysis
Web monitoringweeklydailydaily
Web monitors31025
AI prompts (custom queries)52050
Integrations2515
Sentiment analysis
AI visibility (ChatGPT, etc.)
Competitive comparison
Topic analysis
Channel overview
Decisions & recommendations
Situation report (AI-generated)
Prioritised recommendations
AI Copilot
Reporting
Social Media Publisher (coming soon)
LinkedIn, Facebook, Instagram and X
Scheduled publishing
Approval
Calendar
Media library
AI image generation
SEO
Keywords
Website Audit
Content analysis
Backlinks
Trend monitor
Knowledge Hub
Company profile1up to 3up to 10
Personas & segments3 / 58 / 1520 / 30
Documents as knowledge sourcesunlimitedunlimitedunlimited
Manage multiple organisationsup to 3up to 10
Media Manager
Image generation
Flux Pro
Flux Flex
Nano Banana · Google
Seedream 4 · ByteDance
GPT Image 2
Video generation
Kling 2.0 · up to 10s
Wan 2.1 · up to 15s
Hailuo · up to 6s
Seedance 2.5 · up to 30s
Veo 3 · up to 16s
Formats1:1 · 4:3 · 16:9 · 9:161:1 · 4:3 · 16:9 · 9:161:1 · 4:3 · 16:9 · 9:16
QualityStandardStandard · HighStandard · High
AI chatbot
AI chatbot for website+£59/bot+£59/bot+£59/bot
Self-configurable
Email sending from chat
Lead capture
Multilingual
1 credit per message
Feeds into Brand Intelligence
Number of botsunlimitedunlimitedunlimited
Security & compliance
EU hosting
GDPR compliant
No AI training on your data
DPA (Art. 28 GDPR)
Tenant separation
Support
Email support
Priority support
Dedicated contact person
Getting started
7-day free trial
No credit card for trial
No minimum term
Cancel anytime
More capacity when you need it

Buy credits. One-off, no plan change.

When your monthly allowance is not enough, top up instantly. No plan upgrade, no minimum term and no extra friction. The larger the pack, the lower the cost per credit.

500 Credits

17 £

3,80 ct / Credit

2.500 Credits

77 £

3,56 ct / Credit

5.000 Credits

147 £

3,38 ct / Credit

15.000 Credits

346 £

2,66 ct / Credit

Enterprise plan livestep
For larger teams and agencies

For teams with individual requirements.

More than just more capacity. In the Enterprise plan, livestep is tailored to your company together with you – configured by us, not set up by you.


Excerpt:

  • Situation reports in your language and style
  • AI Copilot with company-specific instructions
  • Social media ideas calibrated to your positioning
  • Prompting at company level – set up by us
  • Dedicated contacts, SLA and contractual certainty

Frequently asked questions

Credits are the shared currency for AI actions on the platform (e.g. analyses, generation, lookups). Your plan includes a monthly allowance; unused credits do not expire.
Yes. You can upgrade anytime. Downgrades are possible at the end of a billing period. We help you through the change.
The platform is billed monthly. All prices exclude VAT. Payment terms and contract details are provided when you sign up.
You can buy additional credits at any time. No plan change and no interruption.

Not sure which plan fits?

In a short call, we'll find out together.