livestep - AI solutions for automated customer communication
Analysis

What customers really think
is out there.

Your market is already talking about your brand, your competitors and your category. Analysis shows what they are saying and what to do next.
Book a callTry for free
At a glance

Four dimensions. One truth.

Four perspectives on your business. All based on real signals from the market.
Sentiment — customer voices and topics

Sentiment

How do customers really talk about you? Positive, critical, enthusiastic? You see it by topic, source and time period.
Awareness in search and AI

Awareness

How visible are you in search and AI answers compared with competitors?
Trust — reviews and perception

Trust

What builds trust in your business and what undermines it? Reviews, mentions, perception.
Engagement in competitive comparison

Engagement

How do you compare with competitors? Where are you strong, where are you losing ground?
Competitive comparison: sentiment, topics and perception side by side
Competitive comparison

See what customers say about you. And about your competitors.

Sentiment, themes and perception in one direct comparison. You spot where competitors are weak before others do and know exactly where to act.
Situation report with clear sentiment and topic summary
Situation report

No raw data. One clear statement.

Data alone is not enough. The situation report distils what matters most into two clear sentences, based on thousands of mentions. You instantly see where you stand and what to do next.
Website Audit – technical and content review
Website Audit

Your website under the microscope

Your website is the foundation of your brand. Whether it is technically sound, found on Google and actually carries your message. livestep checks that automatically. You instantly see what is missing, which pages have issues and whether anything has improved since the last check.
Keyword Monitor – rankings and search terms per market
Keyword Monitor

Be found where it matters

Which terms do you rank for and which not? livestep derives relevant keywords directly from your website, without relying on external databases. You add your own terms, see your rankings per market and spot where competitors rank ahead of you.

What you want to know.

livestep searches review platforms, communities, forums, trade media and social media. Everywhere people talk about your business.
Depending on your plan, your data is updated daily, weekly or monthly. You always see the picture that matches your plan and can upgrade anytime if you need more freshness.
The same as you see about yourself — in the context of your competitors. Sentiment, topics, perception. You see where they are strong, where they struggle and where you can act.
Sources

Everywhere people talk about you.

Social media, communities, review platforms and blogs. livestep tracks all channels at once.

Social media

Facebook, Instagram, LinkedIn, X and TikTok. What gets shared, commented on and rated.

YouTube

Reviews, experience reports and comments. What creators and customers say about you.

Reddit

Honest views from communities. Unfiltered and often decisive.

Review­platforms

Trustpilot, Glassdoor, Google Reviews and more. What customers rate publicly.

Forums & communities

Sector-specific discussions. Where buying decisions really happen.

Blogs & media

Trade articles, tests, comparisons. What editors and bloggers write about you.

And much more

Everywhere your business is mentioned — livestep finds it.

Find out what the world says about you.

Book a call and see live how livestep analyses, compares and derives recommendations.
Book a callTry for free
EU hosting · GDPR compliant No AI use of your data No minimum term 30 years of experience · 600+ projects