Platform
Knowledge Hub
Your company context as the foundation for your market picture.
Analysis
See what your market really perceives about you.
SEO
Keywords, website audit and trends in your Brand Intelligence.
Decisions
Turn market signals into clear next steps.
AI visibility
Find out whether you appear in AI answers and how.
Social media
From market signal to published post.
Media Manager
Images and videos that know your company.
AI Copilot
Ask your market picture and get answers with sources.
Agents
Market observation and automatic actions in your tools.
Surveys
Short questions at the right time – answers into your Brand Intelligence.
Integrations
Make data from your tools part of your market picture.
Addons
AI chatbots
Answers questions and shows what occupies customers.
AI telephony
Answering, booking and qualification without hold queues.
Solutions
Market research
Sound decisions from real market data.
Brand management
Steer your brand with a real market picture.
Crisis management
See crises coming before they escalate.
Social media management
Create, publish and analyse in one place.
Industries
Retail & e-commerce
Price attracts. The review decides.
Financial services
The rate attracts. Trust decides.
Industry & brand manufacturers
Technology convinces. Reputation decides.
Agencies
Every client counts. The overview decides.
Politics & municipalities
Performance matters. Trust decides.
Pricing
Resources
Blog & insights
Insights on AI, research and strategy.
Whitepapers
Free analyses to download.
GDPR & privacy
Transparent, privacy-compliant AI solutions.
Security
Concrete measures. Clearly explained.
Newsletter
Updates straight to your inbox.
FAQ
Answers on pricing, features and privacy.
Partner
For agencies and consultants.
English
Deutsch
Dansk
Get in touch
AI telephony
Your phone answers.
And shows you what callers really need.
No call gets lost – even outside business hours. AI telephony takes calls, qualifies requests and books appointments or hands over to your team.
livestep connects phone conversations with analysis – so calls become market signals.
Book a demo
Try for free
Every call is answered
No hold queue, no voicemail frustration – callers speak immediately with an AI that knows your company.
Appointments & handoff
Qualification, booking or transfer to the right person – clear and traceable.
Calls become signals
Topics, intent and friction become visible – not only as a note, but as a basis for decisions.
0
lost calls due to busy lines
24/7
Availability without extra shifts
Seconds
until the first response
100%
Conversations stay traceable
Your phone rings.
But you learn nothing from it.
Many teams lose calls – and the most valuable signals from those conversations.
Calls get lost
Busy, lunch break, after hours: if people cannot get through, they often do not call again – and go to a competitor.
Hold queues cost trust
Long waits frustrate callers. Even when someone picks up, the mood is already damaged.
No overview of requests
Which questions keep coming by phone? Without analysis, only gut feeling remains – and no clear picture.
Customer testimonials
„Our support team uses livestep AI intensively and becomes faster and more precise. The intelligence of the system is impressive. I am thrilled!”
Dr. Nicolas Bissantz
Managing Director,
Bissantz & Company GmbH
, Nuremberg
„Our clients and staff love our smart chatbot. SteuerGPT by livestep is a great AI solution for tax firms. Thank you!”
Mario Tutas
Tax advisor,
VIP-Steuerköpfe GmbH
, Cuxhaven
„Our AI from livestep truly understands our complex products and provides easy knowledge access 24/7. Amazing!”
Derek Fitzpatrick
CEO,
ios Optics
, Santa Clara, California
What you gain
Telephony that answers.
And telephony that listens.
livestep AI telephony takes calls and shows what your callers really need.
You know why people call.
Not what you assume. What they actually ask when they pick up the phone. That changes service, website and sales.
Your team gains time.
Standard requests and appointments run automatically – your team focuses on conversations that need a human.
No lead is lost on the phone.
Every call gets an immediate answer – even after hours. If nobody answers, people buy elsewhere.
Your Brand Intelligence gets sharper.
Call motives are honest market signals. Recurring topics feed your situation report – and become next steps.
Hello, I would like to book a consultation.
Of course. I have Thursday at 10:00 or Friday at 14:30. Which works better for you?
Thursday at 10 please.
Perfect – I have reserved Thursday at 10:00. You will receive a confirmation by email shortly. May I take your name and email address?
Call ended…
Fast start
Set up. Go live. Done.
You provide knowledge, adjust tone and rules, and connect your number.
Use knowledge from the Knowledge Hub
Control opening hours and escalation
Configure booking and handoff
Analyse conversations and topics
Try for free
What AI telephony can do.
Answering, qualification and analysis – without building a separate call centre.
Professional answering
Greeting, understanding and tone match your company – not a generic script.
Appointment booking
Appointments are booked and confirmed directly – without endless back and forth.
Lead qualification
Requests and contact details are captured before interest cools.
Smart handoff
When needed, transfer to the right person.
Topic analysis
Which requests dominate, what is missing in your processes – at a glance.
GDPR-ready
Privacy and traceability are part of the solution – not an afterthought.
Conversation memory
The agent remembers previous calls – callers never have to explain their request twice.
Answers from your knowledge base
SharePoint, Confluence, website or PDFs – the agent knows your company and gives precise answers instead of forwarding.
Your phone answers.
livestep analyses.
Start with the platform from £79/month and add AI telephony for £42/month per agent – for answering, appointments and qualification.
Book a demo
Try for free
EU hosting · GDPR compliant
No AI use of your data
No minimum term
30 years of experience · 600+ projects
