livestep - AI solutions for automated customer communication
Brand Intelligence Platform

Your market is talking about you.
Are you really listening?

For entrepreneurs and marketing leaders who want to know how their market really sees them.

Your customers talk in forums, reviews, social media and AI answers. So does your competition. Those who know these signals communicate more precisely, position themselves more sharply and make decisions that work.

livestep Brand Intelligence makes exactly that visible.

20 hrs

saved by a marketing employee each month when competitive research is automatedAsana Research 2026

81%

of consumers only buy from brands they trust – trust is built through perceptionEdelman Trust Report 2023

90%

of marketing leaders report rising research effort while resources stay the sameManagement Monitor

Your market decides.
Don’t wait for the outcome.

You’re late
to the game.

57% of the buying process is over before you’re even talking to a lead. Forums, communities and AI tools shape opinions and opportunities.

AI is the new Google.

And above all: a decision accelerator. If you don’t show up in ChatGPT, Claude, Perplexity or Google AI, more and more customers will leave you out of the running.

Brand message vs. market image.

30 years of agency work, 700+ companies, one pattern: what companies think they project and what the market actually sees rarely line up cleanly. That gap costs revenue.

The market sends the signals.
We turn them into clarity.

See what your market really thinks about you — and what you should do with it.


Market perception meets decision
Market perception meets decision
Market perception meets decision
Market perception meets decision

Your company. Your market picture. Your next steps.

See what your audience says about your company, where competitors do better, and where you should act. All in one place.
Knowledge Hub

Your company. Your competition.
Your audiences.

Set up once who you are, what you stand for, who you want to reach and which competitors matter. livestep carries that context into every analysis.
Analysis

Your market picture.

See how your company is really perceived: which topics attach to you, where trust builds, and where competitors leave gaps you can own.
Decisions

Your decision.

You don’t get raw data to interpret yourself — you get concrete next steps based on real signals for marketing and positioning.

Turn market signals into clear steps for your business

You see what customers really think — and where you need to act.
livestep shows where competitors look weak to customers: topics, objections, gaps, unmet expectations. Know those spots and you can position exactly where others stay interchangeable.
Many companies promote what they think matters. Not what actually moves customers. With livestep you see which topics resonate in your market — and which only sound strong internally. Less waste, more relevance, better decisions with the same budget.
Good communication doesn’t start with a claim — it starts with a real grasp of what occupies your audience. livestep shows what customers say, search, compare and rate. With that, you can show you understand them and build trust before competitors do.
Perception rarely flips overnight. The market usually sends signals first: a topic turns more critical, an advantage loses weight, a competitor gets named more often, a strength stops landing. livestep makes those signals visible before they cost revenue.
Whoever shows up in AI answers gets found before a salesperson enters the picture. livestep measures whether and how you appear in ChatGPT, Claude, Perplexity and Google AI — and shows what you can do to become more visible there.
livestep

Because self-image is not a strategy.

After 30 years of agency work with more than 700 companies, one thing was clear: most companies know exactly what they want to say. Far too rarely what the market actually hears. That’s where wrong budgets, weak messages, missed chances — and competitors that suddenly close in — come from. With livestep you make that gap visible and make better decisions for your business.
Reiner Gäble
Consulting & Brand Management

Reiner Gäble

We see Brand Intelligence as the next step in modern brand management. The livestep platform continuously analyzes websites, trade media, forums, communities, reviews and AI systems — and makes visible how a brand is actually perceived. For us it is far more than an analysis tool: it is a strategic advisor. Together with our experience in brand, design and media, we turn that into concrete recommendations that make communication more effective and give companies a lasting competitive edge.

Brand Intelligence from livestep is like an extra strategy advisor on the team — one who watches the market 24 hours a day, analyzes thousands of sources at once, spots changes early and derives concrete recommendations for marketing and communication. That helps us advise our clients faster, on stronger evidence and with more foresight.

You’re losing customers right now.
You just don’t always know why.

Somewhere a customer is deciding and going to a competitor. Not necessarily because your product is worse. But because your message misses, your difference isn’t visible, or your company never shows up in the research.

livestep shows what your market really perceives — and how you stay in the running next time a decision is made.
EU hosting · GDPR compliant No AI use of your data No minimum term 30 years of experience · 600+ projects