livestep - AI solutions for automated customer communication
Decisions

From insight to the right action.

livestep goes beyond insights. It tells you what to do next, with clear priorities grounded in your real data.
The four dimensions

A sound decision needs all four.

Each dimension tells part of the story. Only when all four align do you get a recommendation you can trust.
Sentiment — what customers say about you

Sentiment

What customers say about you in reviews, forums and social channels. Positive, critical and everything in between.
Awareness — mentions and reach

Awareness

How often and how widely you are mentioned. In trade media, communities and relevant sources.
Trust — reviews and credibility

Trust

Whether customers believe what you claim. Whether reviews stay consistently positive and complaints get resolved.
Engagement — audience interaction

Engagement

Whether your audience actively engages with your business and your content.

What you want to know.

Depending on your plan, your data is updated daily, weekly or monthly. You can also trigger a refresh manually whenever you need current recommendations.
Yes. Every recommendation is tailored to your business, your competitors and your market. No generic advice you could find with a quick search.
No. livestep presents everything clearly. You do not need a marketing degree or a tech team. If you know your business, you will be fine.
You decide what to implement and when. livestep prioritises by impact, and you execute at your own pace. No pressure and no rigid sequence.
livestep monitors your business and your sector. Broader market shifts flow automatically into your recommendations. You react before others do.
Ready

Stop guessing.
Start knowing.

Your market sends signals every day. livestep reads them and tells you what they mean. For your marketing, your positioning, your next decision.
EU hosting · GDPR compliant No AI use of your data No minimum term 30 years of experience · 600+ projects