livestep - AI solutions for automated customer communication
Solutions for companies that want an edge.

Your competitors have weaknesses. You just need to see them before others do.

Every competitor has blind spots: neglected topics, disappointed customers and weak positioning. livestep makes those gaps visible before they can close them.
Analysing competitor data
The real problem

You watch your competitors. But do you see what customers think of them?

Most companies track competitors through websites, social channels and press releases. That is what competitors say about themselves.

What customers say about them lives elsewhere. In reviews they would rather ignore. In forums where buying decisions are made. In communities where real experiences are shared. Where no PR team is listening.

That is the difference between watching and understanding. And between reacting and thinking ahead.

What you miss when you do not look

Gaps you do not fill

Your competitor neglects topics that matter to your audience. The team that spots those gaps first can position there and win customers before competitors react.

Weaknesses you do not use

Customers unhappy with a competitor actively look for alternatives. If you know their pain points, you can show up convincingly there. Without a price war.

Signals you see too late

Markets shift slowly and give early hints. Competitors change positioning before they announce it. Those who read signals early act. Those who read them late only react.
Competitive comparison in livestep
What livestep does differently

Not what your competitor says. What customers think of them.

livestep analyses your competitors on the same channels where customers speak openly. You see how they are really perceived. Which topics are attributed to them. Where reviews weaken. Which promises they fail to keep.

And you see it in direct comparison with you. Not as raw data, but as a clear picture: where you are strong, where you lose ground, and which gap you can fill now.

Where is your competitor leaving a gap right now?

In 30 minutes we show you where your competitor looks weak to your customers — and what you can do about it.
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