livestep - AI solutions for automated customer communication
Brand Intelligence Platform

Your market is talking about you.
Are you listening?

For companies that want to know what customers really think about them.
And want to use that advantage.

Your market decides. Right now.

You are too late.

57% of the buying process is over before you know someone is looking. Customers decide in forums, communities and AI tools — not in a conversation with your sales team.

AI has replaced Google.

ChatGPT, Perplexity, Google AI. If you do not appear there, you do not exist for these customers.

The gap costs you.

Across more than 600 projects, the same pattern every time: what companies believe about how they are perceived, and what customers really think — almost never the same.

Market perception meets decision

livestep shows you what customers really think and what you should do next.


Market perception meets decision
Market perception meets decision
Market perception meets decision
Market perception meets decision
Market perception meets decision

Set up. Understand. Decide.

What is said about your company and what you do with it.
All in one place.
Knowledge Hub

Your company.
Your competition.

Set up once and livestep knows who you are, who you want to watch and what matters to you.
Analysis

Your market picture.

See how you are really perceived and where competitors leave gaps you can fill.
Decisions

Your decision.

Concrete next steps based on real signals. No gut feeling, no assumptions – just clarity.

Concrete results for your business.

You see what customers really think and know immediately where to act.
You see where competitors weaken in customers' eyes. These are not guesses – they are real signals from the market. Who knows these gaps can position exactly there. And wins customers who would otherwise have quietly switched to the competition.
Most companies promote what they think is important. Not what actually moves their customers. With livestep you see which topics really matter in your industry – and which hardly anyone cares about. That means less waste, more relevance, better results with the same budget.
Good communication starts with understanding what occupies your audience. Not what you assume – but what they actually say, search for and rate. When your copy, offers and sales pick up exactly that, you feel the difference. Customers feel understood – and that is the basis for every campaign that really works.
Perception changes slowly – and sends early signals. A topic turning critical. A strength no one mentions anymore.
Whoever is visible in AI answers gets found before a salesperson enters the picture. livestep measures whether you appear in ChatGPT, Perplexity and Google AI. And what you need to do to become more visible there than your competition.
Why livestep

livestep was not born on a whiteboard.

livestep was born from 30 years of agency work with more than 600 companies. Time and again the same problem: customers who did not know how they were really perceived.

This platform is the answer.

You are losing customers right now.
You just do not know why.

Somewhere a customer is deciding and going to a competitor. Not because your product is worse. But because you do not know what they really think. livestep changes that.
EU hosting · GDPR compliant No AI use of your data No minimum term 30 years of experience · 600+ projects