Here you’ll find clear and practical answers to important questions about AI chatbots, phone AI and AI agents — explained in a way that helps companies understand real-world benefits.
Important questions on AI, automation and digital solutions — clearly explained and easy to understand.
AI automates repetitive tasks, speeds up processes and reduces manual workload. Companies often benefit from faster response times, lower costs and significantly improved service quality.
AI is worthwhile even for smaller companies when many recurring inquiries or manual processes occur. For mid-sized businesses, the potential is especially high because workflows can be scaled and automated efficiently.
For our standard chatbots (Service & Support, Financial Services, E-Commerce, Tax Advisors) we offer fixed packages: Start, Growth and Enterprise. We also build customised solutions for specific requirements. You can find an overview of our packages on the AI chatbot pricing page, as well as pricing for financial service providers or e-commerce & online shops.
Our phone AI assistant is also available in the Start, Growth and Enterprise packages. For advanced integrations or special requirements we create custom offers. A detailed overview can be found on our Phone AI pricing page.
AI agents vary depending on the use case. For common automation scenarios, we offer fixed starter packages. More complex or cross-system automations are calculated individually.
Our standard solutions can typically be implemented within a few days to a few weeks. Larger projects or deep integrations may take several months — depending on the use case.
We begin with a consultation, analyse your workflows, define your use cases and develop the AI solution. After a joint testing phase, we support the go-live and provide continuous optimisation.
Very little. We handle strategy, implementation, integration, content and all AI training. You provide examples, information and approvals — without technical effort.
No. Our solutions work even without a large IT department. We take care of hosting, integrations, maintenance and technical operations.
We integrate CRM, ERP and shop systems, ticket systems, databases and custom APIs. Most modern systems can be connected easily.
AI handles recurring inquiries very reliably. Unclear, new or sensitive cases are automatically forwarded to your team. Response areas and permissions can be clearly controlled.
The AI asks clarifying questions, gathers information or forwards the request to employees. No inquiry is lost, and the risk of incorrect answers is minimised.
Yes. We train the AI using your documents, processes and terminology — for example for tax advisors, financial services, e-commerce or customer service.
Yes. Our systems operate fully GDPR-compliant. Sensitive data is not stored permanently and can be processed exclusively within the EU. More details are available in our GDPR & data protection section.
Only authorised people in your company and — if required — our technical team. Data is never shared with third parties.
No. Without your explicit consent, your data will not be used to improve other models and remains exclusively within your project.
We use encrypted communication, strict access policies and secure technical boundaries. Critical tasks can be restricted or manually approved.
AI agents automate tasks such as data entry, workflows, information retrieval, reporting, process execution or standard communication — independently and 24/7.
Yes. Our solutions are integrated in a way that does not require changing existing workflows. The AI seamlessly complements your processes.
Typical KPIs include fewer tickets, faster processing times, reduced workload, higher conversion rates, improved availability, fewer errors and significant time savings for teams.
Yes. Monthly costs apply for hosting, monitoring, updates and support. The amount depends on the package (Start, Growth, Enterprise) and usage.
Many companies see measurable savings or revenue increases very quickly. Studies show ROI ranges from several hundred to over one thousand percent — depending on the use case.
Yes. All systems are scalable and can be extended at any time with new features, integrations or additional AI agents.
Often within the first few days after go-live: reduced manual workload, faster answers and much clearer internal workflows.
We help identify the most impactful use cases. Many clients intentionally start small and expand their solution step by step.
We combine AI, web development and system architecture with over 25 years of experience. This allows us to deliver not just tools, but stable, long-lasting end-to-end solutions.
Artificial intelligence is transforming how companies operate — from customer service to sales processes to internal automation. Whether AI chatbots, phone AI or AI agents: we build solutions that fit your business and deliver measurable results.
Which challenge would you like to solve with AI? Get in touch — we’ll be happy to advise you.
