Structured Digital Initial Consultation – technically precise, supporting sales
BANTLEON stands for technically advanced solutions and in-depth consulting. At the same time, products, applications and specifications often require detailed explanation. Together with livestep, a structured digital initial consultation was developed that guides website visitors through products, areas of application and technical questions – without replacing personal consultation.
The Solution: Structured AI with Clear Consulting Logic
The AI assistant was not designed as a free-form chatbot, but as a controlled, professionally guided dialogue system. The goal was to provide orientation, capture requirements in a structured way and prepare qualified consultations.
More Precise Initial Consultations
Prospects receive clear technical guidance and enter consultations with more specific and relevant questions.
Structured Pre-Qualification
Applications, requirements and framework conditions are captured and prepared at an early stage.
Reduced Sales Workload
Recurring standard inquiries are handled automatically, leaving more time for individual consultation.
Reliability in Product Recommendations
No generic “best guess” suggestions, but controlled classification based on defined consulting logic.
Consulting Partner Instead of Product Catalog
The digital assistant strengthens BANTLEON’s role as a technical solutions and consulting partner. It informs, structures and prepares – while individual expert consultation remains firmly in the hands of BANTLEON’s specialists.
In a short exchange, we answer your questions about AI solutions, automation and modern customer communication. Whether you have a concrete project or need initial guidance – we help you define the next meaningful step.
