livestep.ai - AI solutions for automated customer communication
AI Platform

The foundation for powerful AI solutions
in your company

Our AI platform is the technical foundation for all AI solutions that we develop for you and operate as a managed service. You don’t have to deal with models, technology or infrastructure – we take care of it for you. The result: an AI that responds reliably, supports your team and takes over tasks, whether as a chatbot or an AI agent.
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Language Models (LLMs)

Modern AI – without technical effort on your side

We work with over 100 different language models – from OpenAI, Mistral and Anthropic to specialized open-source models suitable for highly sensitive data. We advise you on which model is the best fit for your use case and handle operation, tuning and updates for you.

Flexible selection

We always use the model best suited to your project.

Future-proof

New models are integrated automatically – you don’t have to do anything.

High quality

With the right model choice and optimization, you get clearer and more precise answers.

Privacy-focused

On request, we use dedicated models that meet particularly strict requirements.
Agents & Automation

AI that doesn’t just respond – but actually works for you

Our AI agents take over tasks that normally cost time: retrieving data, forwarding inquiries, scheduling appointments, triggering workflows or documenting information. Everything runs automatically in the background – without you having to build processes, define rules or configure systems. You get ready-made, reliable automations that integrate seamlessly into your daily work.
Routine tasks are handled efficiently, giving you more time to focus on strategic priorities.
Routine tasks are handled reliably – so you can concentrate on what really matters.
Inquiries are answered faster, workflows become smoother, and your customers receive immediate support.
Agents connect systems, gather missing information, and automatically trigger follow-up actions.
Our agents work 24/7, take no breaks, and deliver consistent results – even at higher volumes.
You don’t need to set up or program anything. We develop, operate, and monitor your automations entirely for you.
So your AI knows exactly what makes your company strong
AI Knowledge Pool

So your AI knows exactly what makes your company strong

The AI knowledge pool collects your company’s knowledge from all kinds of sources and makes it usable for the AI – regardless of where the information is stored. Whether website content, PDFs, Office documents, internal databases, cloud storage or tools like Notion, Confluence or SharePoint: We consolidate all relevant content, structure it and prepare it so your AI can work with it reliably, accurately and with full context.
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API & Embed

AI that works with your systems

Our AI integrates seamlessly into the applications you use every day – whether CRM, ticket system, calendar, document storage or communication tools. Via modern APIs, we connect your AI solution with your existing systems and ensure that information is exchanged automatically, workflows are triggered and processes run faster – without additional software and without extra work for you. Thanks to our flexible architecture, we can connect almost any system with an interface. Your IT environment remains as it is – but gets much smarter.
Next step

Have questions? Get in touch – no obligation

In a short conversation, we’ll answer your questions about AI solutions, automation and modern customer communication. Whether you’re planning a specific project or just exploring options, we’re happy to help you find the right next step.
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