livestep.ai - AI solutions for automated customer communication
AI Chatbots

Automated communication.
For real consultation conversations.

Prospects often have questions before they reach out. Our digital assistant answers the first points, builds trust – and prepares customers perfectly for the conversation with your experts.

  • Automatically clarify standard questions
  • More qualified inquiries through your website
  • Consultation stays with your professionals – the bot simply clears the way
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Better communication – without replacing consultation

The AI chatbot handles communication through a clear process: inquiries are captured, answered automatically, and then analyzed – for efficient workflows and better decisions.

Capture inquiries

The assistant is available 24/7 and answers first questions directly on your website.

Clarify & prepare first questions

It provides orientation, information, and collects key details – so your team knows exactly what it’s about.
I would like to schedule a consultation appointment.
Customer Service Chatbot
Of course. I’ll quickly clarify the most important points in advance so our team is perfectly prepared. When would it suit you?
Next week Tuesday or Wednesday.
Customer Service Chatbot
Perfect. What is your name and email address?
Gib Deine Frage ein...
Chatbot

No AI replaces your expertise.
But it can make the first step easier.

Especially in SMEs and technical industries, trust matters. That’s why our system does not replace consultation – it supports it beforehand:

  • answers recurring questions
  • explains services clearly
  • reduces uncertainty at the first contact
  • qualifies prospects for your team
Get started
Core Features

These tasks are handled automatically by your AI chatbot

Not as a replacement for your consultation – but as a digital assistant that clarifies first questions, prepares prospects, and relieves your team.

Answer first questions

The chatbot answers typical entry-level questions instantly – so prospects don’t leave and can move faster into a real conversation.

Provide a knowledge base

You provide your content once – the chatbot explains services, processes, and information clearly and at any time.

Lead pre-qualification

Inquiries are captured in a structured way, pre-qualified, and forwarded directly to your team – with all key details.

Appointments or callback requests

The chatbot collects callback or meeting requests and ensures your sales team is perfectly prepared.

Multilingual communication

Whether German or English – the assistant answers questions in multiple languages and makes your business accessible internationally.

Process relief in support

Recurring support inquiries are clarified automatically – giving your team more time for real customer cases and consultation.
Our Mission

We automate communication.
For real conversations.

Our mission is to give companies time for what truly matters: personal consultation, real customer relationships, and clear processes. AI does not take over your expert role – it creates space for it.
Answer standard questions instantly – without waiting times.
Prospects enter conversations more informed.
Handle more inquiries without additional staff.
GDPR-compliant, professionally implemented.
Less stress for your team.<br/>More focus on consultation.

Less stress for your team.
More focus on consultation.

Automation does not mean replacing personal contact – it means using it where it matters most. The AI chatbot handles recurring tasks, structures inquiries, and ensures processes run automatically in the background.

  • Fewer repetitive support requests
  • Prospects better pre-qualified
  • Conversations start at a higher level
  • Your team remains the #1 point of contact
How secure is your data?

How secure is your data?

AI chatbots in customer service often raise questions about data security. With us, your data is in safe hands: All information is processed exclusively on German servers, GDPR-compliant and encrypted. Security is not an add-on for us – it is the standard.

  • Hosting on German servers
  • GDPR-compliant data processing
  • End-to-end encryption
  • Regular security audits
  • No data sharing with third parties

Customer Testimonials

„Unser Support-Team nutzt die KI von livestep intensiv und wird dadurch schneller und präziser. Die Intelligenz des Systems ist sehr beeindruckend. Ich bin begeistert!”
Dr. Nicolas Bissantz
Dr. Nicolas Bissantz
CEO, Bissantz & Company GmbH, Nuremberg
„Unsere Mandanten und Mitarbeiter lieben unseren schlauen Chatbot. SteuerGPT von livestep ist eine tolle KI-Lösung für Kanzleien. Danke!”
Mario Tutas
Mario Tutas
Tax Advisor, VIP-Steuerköpfe GmbH, Cuxhaven
„Our AI from livestep truly understands our complex products and provides easy knowledge access 24/7. Amazing!”
Derek Fitzpatrick
Derek Fitzpatrick
CEO, ios Optics, Santa Clara, California
Next Steps

Choose your next step

Do you still have questions or want to be sure the AI chatbot fits your use case? Then talk to us personally. Or take a look at pricing and get started with the right plan.
Contact us