Intelligent Process Automation

AI Agents for Your Business

Recurring tasks take time and drain resources? Our AI agents (also called digital assistants) handle these tasks automatically – 24/7, directly inside your systems and GDPR-compliant. No more manual data entry. No more missed tasks. Just efficient processes and a relieved team. From setup to go-live, we take care of everything.

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Manual data entry, recurring routine tasks, and missing system integrations cost time and money – sound familiar? Our AI agents solve exactly these challenges.

No more manual routine tasks

Recurring tasks such as appointment bookings, data transfers or request routing take time. Our AI agent takes over these tasks automatically and works directly inside your systems.

Your team gains time for strategic work

Routine tasks consume resources. The AI agent handles automation and forwards complex cases to your team in a structured manner.

I just placed an order but haven’t received a confirmation yet. Where is my order?

I'd be happy to help! To find your order, I need either your order number or the email address you used for the purchase.

My order number is 6782319

Thanks! One moment, I’ll check that for you...

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Automation that works – without extra effort.

Our AI agent handles tasks automatically, around the clock, directly in your systems. It understands context, accesses your data, and performs actions independently – with human oversight for critical steps (human in the loop).

The result: more efficiency, fewer errors, and more time for your core business. Ideal for retail, service providers, agencies, and manufacturing companies.

24/7 availability as chat widget
Natural language processing
(Understands requests in natural language)
Tool Use
(Accesses external systems and performs actions)
Human in the Loop
(Human approval for critical decisions)
RAG – Retrieval Augmented Generation
(Access to knowledge bases from various sources)
Multilingual (up to 170 languages)
GDPR-compliant (German servers)
API integration (Gmail, Outlook, Slack, Teams, Jira, HubSpot, MCP and many more)

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Core Features

From automated appointment booking to intelligent system integration – our AI agent makes your processes more efficient.

24/7 Availability

Your AI agent is available around the clock. Customers and employees receive instant answers, tasks are handled automatically – even outside business hours.

Tool Use – Access to External Systems

The AI agent can access external systems and perform actions: book appointments in Outlook, create tickets in Jira, send messages in Teams, store files in Google Drive, or create payment links in Stripe. It works directly in your tools.

Human in the Loop – Human Control

For critical decisions (e.g. refunds, contract changes) the agent asks for confirmation or forwards the task for approval. You stay in control while the agent handles routine work.

RAG – Access to Knowledge Databases

The AI agent accesses your knowledge databases (documents, PDFs, websites, Confluence, Google Docs) and delivers precise answers based on your data. No pre-made responses – just context-based information.

Multilingual

Communicate with your customers in up to 170 languages. The AI agent automatically detects the language and responds accordingly.

Real-Time Data Retrieval

The AI agent can fetch real-time data from your systems: for example appointments from Outlook, tickets from Jira, files from Google Drive, or payment statuses from Stripe. Customers and employees receive immediate up-to-date information.

Data Protection

What about data security?

AI agents in business environments often raise questions about data security. With us, your data is in safe hands: all information is processed exclusively on German servers, GDPR-compliant and encrypted. Security isn’t an add-on – it’s our standard.

Hosting on German servers
GDPR-compliant data processing
End-to-end encryption
Regular security audits
No data sharing with third parties

Our AI agent is not an isolated tool – it integrates seamlessly into your existing infrastructure. Via API it communicates with virtually any system: Gmail, Outlook, Slack, Teams, Jira, HubSpot, Shopify or Stripe. We connect the agent to your tools and create end-to-end workflows.

Email & Calendar

Connect the AI agent with Gmail or Outlook. It can read emails, respond, book appointments in the calendar, and check availability. Customers book appointments directly in the chat, the agent finds free slots and sends confirmations. The result: No more manual coordination, less email ping-pong.

Team Communication

The AI agent can send messages in Slack or Teams, create channels, and notify your team about important events. New leads are automatically posted in the sales channel, support tickets are sent as team messages. The result: Better team communication, no missed information.

Project Management

Complex requests are automatically created as tickets in Jira, Asana, or Trello. The AI agent collects all relevant information, categorizes by priority, and assigns it to the responsible employee. Customers can also check ticket status directly in the chat. The result: Shorter response times, better ticket quality.

CRM, E-Commerce & Other Tools

The AI agent can be connected to virtually any system. Create leads in HubSpot, check order status in Shopify, verify payment status in Stripe, or connect knowledge databases via MCP (Model Context Protocol). The result: Seamless integration into your existing infrastructure.

„Unser Support-Team nutzt die KI von livestep intensiv und wird dadurch schneller und präziser. Die Intelligenz des Systems ist sehr beeindruckend. Ich bin begeistert!”

Dr. Nicolas Bissantz

Geschäftsführer, Bissantz & Company GmbH, Nürnberg

„Unsere Mandanten und Mitarbeiter lieben unseren schlauen Chatbot. SteuerGPT von livestep ist eine tolle KI-Lösung für Kanzleien. Danke!”

Mario Tutas

Steuerberater, VIP-Steuerköpfe GmbH, Cuxhaven

„Our AI from livestep truly understands our complex products and provides easy knowledge access 24/7. Amazing!”

Derek Fitzpatrick

CEO, ios Optics, Santa Clara, California

Daniel Bracht

Managing Director, Technical Director

+49 911 311 096-20

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Next steps

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AI is transforming how we automate processes. With our AI agents, you use one of the most flexible and powerful solutions on the market – fully tailored to your use case.

What problem do you want to solve?
Talk to us – we’ll advise you personally.

Book initial consultation