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24/7 Availability, Happy Customers.

Smarter Phone Service Without a Call Center – AI Phone Assistant for Small and Medium-Sized Businesses

With livestep’s AI Phone Assistant, you instantly provide better service without overloading your team. Calls are answered automatically around the clock, inquiries are structured and forwarded efficiently. The result: greater availability, happier customers, and fewer interrupted work hours in the office. Ideal for SMEs, trades, law firms, and service providers.

Make Your Phone Service Unbeatable – With Smart AI by Your Side

Our AI Phone Assistant is more than an answering machine: it answers calls 24/7, books appointments directly into your calendar, and answers common questions professionally. No inquiries are left unanswered, and your customers feel well taken care of at all times.

Phone Service That Makes an Impression

With our AI Phone Assistant, every call is answered professionally – without hold music or generic call center phrases. Personal, competent, and always there when your team can’t be. This strengthens customer trust, relieves your team, and ensures satisfaction all around.
When No One Answers, Customers Are Lost.

Never Miss a Call Again – With Your AI Phone Assistant

Imagine a new customer calls – but your team is in meetings, on another call, or already off for the day. With our AI Phone Assistant, your business is always reachable. It answers calls professionally, immediately answers questions, or books appointments directly into your calendar. You build trust from the first contact – without extra staff or unnecessary stress for your team.

Always Available – Even When Your Team Isn’t

Whether outside business hours or during peak times: with our AI Phone Assistant, you never miss a call. Customers receive an immediate professional response, can leave callback requests, or book appointments – 24/7, every day.

Let Customers Book Appointments by Phone

The AI Assistant handles appointment scheduling directly over the phone – consultations, reservations, or callbacks. Fully integrated into your calendar processes, with instant confirmations for customers. This saves your team time and delights customers with fast service.

FAQs? Answered Instantly by Phone

Opening hours, location info, availability, or simple product questions: your AI Phone Assistant answers them reliably in natural language. This reduces call volume for your staff and creates a professional first impression.

Never Miss Important Calls Again

The assistant prioritizes incoming inquiries and forwards urgent callback requests directly to your team. This ensures urgent matters are handled immediately while less critical ones are efficiently recorded.
Neue Einsatzmöglichkeiten

Use Cases für smarte Telefonautomatisierung

Call Handling for Craft Businesses

Call Handling for Craft Businesses

Never miss a job again – inquiries are captured instantly.
Call Handling for Tax Firms

Call Handling for Tax Firms

Clients receive quick responses and secure callbacks.
Service Hotline for Real Estate Agents

Service Hotline for Real Estate Agents

Prospects schedule viewings without waiting time.
Support Intake for IT Service Providers

Support Intake for IT Service Providers

Support requests are captured and prioritised systematically.
Customer Service for Online Shops

Customer Service for Online Shops

Order and delivery questions answered automatically.
Availability for Consulting Firms

Availability for Consulting Firms

Consultation appointments and callback requests coordinated directly.
Secure, GDPR-Compliant, Reliable

Your Data Is Protected – Made & Hosted in Germany

Our AI Phone Assistants meet the highest data protection standards. All calls and data are processed in full GDPR compliance and hosted exclusively on servers in Germany. You can rest assured your customer data is always kept confidential – with no risks or compromises.
Why Your Business Benefits From Our AI Phone Assistant

Achieve More – With Less Effort

Our AI Phone Assistant not only eases your team’s workload but measurably increases your business success. These four advantages make a real difference in your daily operations.

24/7 Availability – Without Expensive Call Centers

Your customers always get an answer, even outside business hours. This builds trust, increases satisfaction, and positions you as a modern service provider.

Appointments & Inquiries Handled Instantly

The assistant automatically schedules appointments over the phone and answers common questions instantly. Your team saves time, and your customers experience fast, professional service.

More Deals, Fewer Missed Opportunities

No call goes unanswered. Leads and customers are recorded, qualified, forwarded, or handled directly. This drives more business – without additional staff.

GDPR-Compliant & Securely Hosted in Germany

All data and calls are processed in full GDPR compliance. Hosting on German servers guarantees maximum data security and legal certainty.
Integrations

Integrations

Connect your AI Phone Assistant seamlessly with your tools: CRM, calendars, databases, and project management systems. Calls, appointments, and customer data are automatically captured, synced, and made available to your team – reducing manual work and ensuring smooth workflows.

Frequently Asked Questions
about the AI Phone Assistant

An AI Phone Assistant is intelligent software that automatically answers calls, understands inquiries, and processes or forwards them independently. The digital phone assistant reduces the workload on staff and ensures 24/7 availability – without call centers or personnel costs.
Typical benefits: no more missed calls, instant call answering, structured request capture, fewer disruptions during the workday, a professional external appearance, and flexible scalability with high call volumes.
Incoming calls are analyzed in real time by artificial intelligence. The AI phone assistant recognizes requests such as appointment scheduling, callback requests, or simple company inquiries and responds automatically – forwarding to the right contact person or department when needed.
This solution is especially useful for service providers, tradespeople, law firms, real estate companies, and agencies – anywhere frequent calls involve recurring topics and teams need relief.
Yes, full GDPR compliance is ensured. All calls and data are processed securely and in accordance with data protection regulations – often hosted on servers in Germany.
An AI phone assistant is not a simple voicemail. It understands requests, holds natural conversations, responds intelligently to follow-ups, and can take active actions – such as scheduling appointments, providing information, or recording callback requests.
Typical alternatives include phone operators, call centers, or voicemail systems. However, these often lack flexibility, cost more, or are not instantly available. A virtual voice assistant is active 24/7, scalable, and ready to use immediately.
With a managed service like Livestep, the team handles the full setup, configuration, and customization. The voice assistant can be ready to go within just a few days – with no effort on your part.
Yes. Modern systems like the Livestep AI Phone Assistant integrate with existing tools (e.g., CRM, email, Slack) and can process structured information directly – without any manual steps.
Daniel Bracht
Your Next Step

See How Easy AI Phone Service Can Be

In a no-obligation call, we’ll show you live how your AI Phone Assistant handles calls, books appointments, and impresses your customers. Simple, fast, risk-free.