livestep.ai - KI Chatbot
Pricing & Plans

AI Chatbot for Service & Support

Choose the right plan for your company and get started without technical effort. Our AI chatbots answer customer inquiries around the clock, reduce your team’s workload and improve service quality – GDPR-compliant and provided as a fully managed service.

Start

The perfect start: Immediate support relief with zero effort.

Ideal for companies that want to automate frequent customer questions and stop missing inquiries.

199 euros per month
299 euros setup (one-time)

Features
  • AI chatbot incl. knowledge base up to 20 documents / FAQs
  • 1,000 messages/month – ideal for small teams
  • 1 domain + 1 language
  • 24/7 FAQ responses
  • 1 calendar for scheduling appointments
  • Chat reports & analytics insights
  • GDPR-compliant processing on German servers

Growth

The powerful plan for growing support teams.

Ideal for companies that want to automate significantly more inquiries — including website crawling, voice input, callback tool and multilingual capabilities.

349 euros per month
499 euros setup (one-time)

Features
  • AI chatbot incl. knowledge base up to 1,000 documents or full website
  • 5,000 messages/month
  • 5 languages & 3 domains
  • Feedback system
  • Voice input + callback tool, 10 calendar for scheduling appointments
  • Automatic learning processes
  • Detailed chat reports with insights

Enterprise

Maximum automation without limits. For organizations with high demands.

The Enterprise plan offers full flexibility, unlimited knowledge sources, multilingual support in up to 170 languages, and API integrations into CRM, ERP, shops & more.

from 799 euros per month
from 999 euros setup (one-time)

Features
  • AI chatbot incl. unlimited knowledge base, websites, domains & languages (up to 170)
  • 20,000 messages/month
  • Third-party API integrations
  • Callback tool, voice input, feedback system
  • Unlimited calendar for scheduling appointments
  • SLA options & priority support
  • Automatic learning processes
  • Detailed chat reports with insights
All prices excl. VAT. No minimum contract term – cancellation period 4 weeks to the end of the term.

Frequently Asked Questions

After registration, you can directly book your onboarding appointment. In this session, we handle the setup, upload your content, train the bot and configure everything. Typically, your chatbot is ready to use within 3–5 business days.
No. Our service is fully managed. We handle setup, technology, updates, training and monitoring – you don’t have to program anything, just embed a small code snippet on your website.
Yes, anytime. Switching between Start → Growth or Growth → Enterprise is possible without issues.
You provide FAQs, PDFs, text modules or website links – we structure the content and train the chatbot for you. In the Growth or Enterprise plan, automatic knowledge updates are also included.
No. You stay flexible.
Plans can be cancelled monthly with a 4-week notice period.
Yes – they cover the full workload: initial chatbot training, knowledge base setup, technical configuration, test runs & quality assurance, and your onboarding session.
No problem. If your monthly message volume exceeds your plan, additional messages are billed automatically – €0.05 per message. On request, we can set up a cost cap / message limit for you. This stops the chatbot at your defined threshold or shows a notification – giving you full cost control.
Growth is for companies with medium inquiry volumes and normal integration needs. Enterprise is ideal for high volumes, custom integrations (CRM/ERP), multiple languages, multiple domains or strict data protection requirements.
Yes. We process all data exclusively on servers in Germany or the EU – fully GDPR-compliant.
No. Your data never flows into external models. Everything remains isolated and protected.
Daniel Bracht
Still have questions?

Let’s find out whether the AI chatbot fits your service needs.

In a no-obligation call, we answer your questions, show you typical use cases and determine together which plan suits your requirements. Clear, direct, without sales pressure.